Refund Policy

Thank you for choosing ModulesStack for your WHMCS module needs. We strive to provide high-quality products and excellent customer service. If you are not fully satisfied with your purchase, please review our refund policy below:

Refund Eligibility:

– Refund requests must be submitted within [X] days of purchase.
– Refunds will only be issued for modules that are not downloaded and have not been used in your WHMCS setup.
– Refunds will not be issued for digital products once they have been downloaded or used in your live environment.

How to Request a Refund:

1. Contact our support team at [email protected].
2. Provide your order number and the reason for your refund request.
3. If applicable, we may request additional information regarding your purchase or setup.

Refund Process:

– If your refund is approved, the amount will be credited back to the original payment method within [X] business days.
– Please note that processing fees (if any) are non-refundable.

Exceptions:

– We do not offer refunds for products purchased during special promotions or discounted sales.
– Refunds are not granted for issues related to compatibility with third-party services or modules unless explicitly mentioned in the product documentation.

Support for Issues:

We recommend reaching out to our support team if you encounter any issues with the module to resolve the problem before requesting a refund. We provide technical support for all our products, and we’re happy to assist in resolving any concerns.